Can the terms be changed?
Are there any other terms and conditions?
Which types of personal data are being processed by EXELMANS GRAPHICS?
Personal data that you provide us.
First, we process the personal data that you have provided us within the context of our services. To place orders for our services, you must provide your details, including a number of personal details such as your e-mail address, name, address, mobile phone number and zip code. After providing our services, we may also request additional information that may help us provide you with more customized services.
EXELMANS GRAPHICS stores credit card and bank card data in its own database.
In addition, we will collect your personal data when you contact us, for example when you e-mail us with questions, assessments or complaints about our services and / or products. Our legal ground for processing these data is the performance of the contract, our legitimate interests and a legal obligation.
Personal data that we collect on the basis of your usage of the website.
To facilitate navigation on the Website and to optimize technical management, the Website may use “cookies”. In addition, the servers consulted automatically register certain personal data. This specifically concerns log file data, such as an IP address, opened pages, mouse clicks, the date and time of your request, your browser, the search engine and the keywords used to find the Website and so on. This data allows us to recognize you and can tell us how you use our website, for example which pages or blog articles have been viewed. Our legal ground for processing these data is the performance of the contract and our legitimate interests.
Personal data that we receive from third parties.
Furthermore, we also process certain data that we obtain from other companies. This mainly concerns the basic data of your profile on social networking sites (name, e-mail address, date of birth, zip code, gender), which we add to your profile in case it is missing there. It may also include certain data regarding your behavior on social networking sites, such as likes. This only concerns data that you publicly share on social networking sites and to the extent that your personal settings on social networking sites allow this. If you do not want such information to be shared, we recommend that you adjust your settings on the relevant social networking site. This data is in any and all cases processed in accordance with the applicable conditions of the relevant social network site. We can also supplement the personal data we collect with information from other reliable sources, both from online and offline data providers. EXELMANS GRAPHICS will only do this to the extent that this information has been lawfully collected by the third party and it can also be lawfully shared with us for the purposes that we intend. If necessary, EXELMANS GRAPHICS will receive explicit permission for this on the spot. Our legal grounds for processing these data is the performance of the contract, our legitimate interests and consent.
For what purposes do we process the personal data?
To provide you with our Services
We generally use personal data to support our services. This way we can this way we can provide our services and inform you if necessary. This means that we process your data for the organization of commercial and publicity events, for the rental of spaces for holding events, for technical-commercial information, education, training, entertainment and sporting and cultural activities, consultancy in the field of organizing events, security and access control. We can also use your personal data internally to perform data analyzes so that we can improve our services and products.
For communication purposes
We use your personal data for communication purposes, among other things. With this we want to keep the users in the know about all kinds of information, ranging from promotions, commercials, blog articles to the services we provide. We also use your data for individual communication, such as responding to requests for information.
To analyze and better our Website
We use your personal data to understand which services and content are interesting and usable for our users and to analyze, adjust and improve the content of the Website and to personalize your experience on the Website.
Furthermore, we use your data for all marketing campaigns and promotions proposed by EXELMANS GRAPHICS including personalized marketing and advertising, direct marketing, distribution of promotional material, advertising brokerage and advertising and public relations.
Finally, your personal data is also processed for the following purposes:
- Administration of staff and intermediaries
- Payroll administration
- Customer management
- Supplier management
- Management of disputes
Are your personal data being transferred to third parties?
Unless you have given your permission for this, or we are legally obliged to do so, we will not pass on, sell, etc. your personal data to third parties. In certain cases, certain third parties will gain access to the information collected about you:
Suppliers of EXELMANS GRAPHICS
To deliver our services, we rely on a number of companies or service providers. It is necessary that such parties have access to certain data and information in order to be able to fully deliver our service. EXELMANS GRAPHICS only allows this to the extent that it is necessary for the execution of its assignment and if these companies offer the necessary guarantees with regard to the access and security of this data and information. These third parties often are, but are not limited to:
- Security services
- Hostess agencies
- Catering services
- Entrainment suppliers
What are your rights and how do you exercise them?
You have a certain number of rights you can use to gain control over your personal data. It is always possible to email us with your request at email@example.com.
You can request information about your personal data that is available to EXELMANS GRAPHICS and request that we correct or delete this information if necessary, or oppose the further processing of your personal data or request a limitation of this processing at any time.
You also have the right to data portability, which means that you can request to receive the personal data that EXELMANS GRAPHICS processes and request that this data be sent to another controller.
We treat all your personal data as confidential information and do not pass it on unless the execution of the agreement requires us to do so.
Finally, you also have the right to file a complaint with the Data Protection Authority in Brussels. Before you do that, we will make every effort possible to achieve an amicable settlement.
When you exercise your rights, we ask you to be as specific as possible so that we can handle your question concretely and correctly. We also point out that we must be able to reasonably verify your identity in order to exercise your rights so that we can prevent someone else from exercising it. EXELMANS GRAPHICS will take the necessary steps to process every request within the shortest possible time, but no longer than 30 calendar days.
How long are your personal data being stored by EXELMANS GRAPHICS?
EXELMANS GRAPHICS may also continue to store personal data with regard to persons who have canceled their account, in order to be able to answer questions or complaints that can be sent after the termination of its services and to comply with all applicable laws, including those regarding taxation.
Where can you file a complaint with regard to the processing of your data?
If you have complaints about the processing of personal data by EXELMANS GRAPHICS, you can always contact us via email (firstname.lastname@example.org).
If you still have complaints, you have the right to submit a complaint to the Belgian Data Protection Authority, located at the following address: Drukpersstraat 35, 1000 Brussels.
How are my personal data being secured?
At EXELMANS GRAPHICS, we attach great importance to the security of your personal data. In view of this, we have taken appropriate measures to ensure that the servers that contain your personal data prevent the following as far as possible:
- unauthorized access to or changes to this data;
- the improper use or disclosure of this data;
- the illegal destruction or unintended loss of this data.
Are my personal data being processed outside the European Economic Area?
EXELMANS GRAPHICS always tries to process personal data as much as possible within the EEA and in any case only transfers data to a non-EEA country if that country offers an adequate level of protection within the meaning of the GDPR, or within the limits permitted by the same law. For example, by ensuring data protection through appropriate legal and/or contractual safeguards.
Does EXELMANS GRAPHICS collect personal data of minors?
We understand that as an events agency we have a special duty to protect the personal data of minors. Persons under the age of 16 and people who do not have full legal authority may not use the Website.
What in case of a legal dispute?
In the event of a dispute, we undertake to promote dialogue and openness in search of a friendly solution.